Privacy Policy

Effective Date: 01/01/2022

Naked Racer Moto Co. is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you interact with us online, in person, or through our affiliated services.

By using our website, purchasing our products or services, or engaging with us in any capacity, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Naked Racer Moto Co.
1, Grange Road
Cheltenham, VIC 3192, Australia
Phone: (03) 9555 7555
Website: https://www.nrmotoco.com

We operate as a motorcycle dealership, museum, workshop, café, and social club for motorcycle enthusiasts, offering both online and in-person services and experiences.

2. What Personal Information We Collect

We may collect the following types of personal information, depending on how you interact with us:

Identity & Contact Details: Name, address, phone number, email address.
Transaction Information: Purchase history, booking records, service requests.
Payment Information: Credit/debit card details (securely processed via third-party payment gateways).
Vehicle Details: Motorcycle make, model, registration number (for workshop services or club membership).
Online Activity: IP address, browser type, device ID, pages visited on our website.
Newsletter Subscriptions: Preferences, engagement, and open rates.
Club Participation: Membership data for Classic Racer Club, Inc., including rider license details where applicable.
Media & Content: If you submit photos, articles, or feedback for our blog or community features.

We do not collect sensitive personal information such as health or biometric data unless required for a specific legal or safety reason and with your explicit consent.

3. How We Collect Your Information

We collect information through the following means:

Directly from you (in person, online forms, phone calls, emails).
When you make a purchase or booking.
When you visit our website or interact with our digital content.
Via cookies and tracking tools used on our website.
When you become a member of the Classic Racer Club, Inc..
Through video or photography taken at public events at Naked Racer Moto Co.

4. How We Use Your Information

We use your information for the following purposes:

To process bookings, sales, and service requests.
To communicate with you about your purchases, events, or club activities.
To personalise your experience and provide relevant content.
To maintain membership records for the Classic Racer Club, Inc..
To send newsletters, promotions, and updates (if you opt in).
To improve our website, services, and customer experience.
To comply with legal obligations and protect our business from fraud or misuse.

5. Disclosure of Information

We do not sell or rent your personal information.

We may share your information with:

Trusted service providers (e.g., payment processors, email platforms).
Legal authorities, when required by law.
Insurers or legal representatives (in case of disputes or incidents).
Event partners or club organisers (with your consent or participation).

All third parties are contractually required to protect your data and use it only for our requested services.

6. Cookies & Website Analytics

Our website uses cookies and other tracking technologies to:

Analyse traffic and site usage.
Understand customer preferences.
Improve functionality and design.
Facilitate remarketing via social media or Google Ads.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

We use tools such as Google Analytics to understand user behavior. These tools may collect non-identifiable information such as time spent on pages, device types, and navigation patterns.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

SSL encryption for online transactions.
Secure access to databases.
Staff training on privacy responsibilities.

Despite our efforts, no system can be guaranteed 100% secure. You are responsible for keeping your login credentials safe.

8. Access and Correction

You have the right to access and update your personal information.

To request a copy of the information we hold about you or to request corrections, please contact us using the details provided below. We will respond within a reasonable timeframe.

9. Email Marketing and Communications

We may send you marketing emails or newsletters about:

Upcoming events.
Blog and article updates.
Special offers from the Naked Racer Bar Café or dealership.
Club news and workshop specials.

You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or by contacting us directly.

10. Third-Party Links

Our website and blog may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before engaging with their content or services.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or business practices. The updated version will be posted on our website with a revised effective date.

Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your information, please contact:

Naked Racer Moto Co.
124–128 Moorabbin Road,
Cheltenham, VIC 3192, Australia
Phone: (03) 9555 7555
Email: info@nrmotoco.com
Website: https://www.nrmotoco.com

If you are not satisfied with our response, you may complain with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.